Concerns and Complaints

Complete the Concern and Complaint Form

Mercy College of Ohio values the quality of education provided to students. At times, concerns arise that may need to be addressed.

The Concern/Complaint process was designed as a way to notify the appropriate individual(s) so that the College can appropriately address the concern/complaint. Students, faculty, and staff are encouraged to use this form.

This form is an official communication with the College and initiates an investigation of the concern or complaint. Representatives of the Campus Assessment Response and Evaluation (CARE) Team will evaluate the report during normal business hours and determine the type of follow-up necessary to address the concerns.

Call 911 immediately to report life-threatening situations, immediate danger, or extreme threats.

If you observe behavior that may result in harmful or threatening conduct, please contact Mercy Health Public Safety immediately by calling 419-251-4444.

File a Complaint with the Ohio Department of Higher Education (ODHE)

The Ohio Department of Higher Education is responsible for responding to formal complaints against public, independent non-profit and proprietary institutions of higher education in Ohio.

While the Ohio Department of Higher Education has limited authority over colleges and universities, and cannot offer legal advice or initiate civil court cases, their staff will review submitted complaints and work with student complainants and institutions.

Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215
Phone: (614) 466-6000
Fax: (614) 466-5866
hotline@highered.ohio.gov
https://www.ohiohighered.org/students/complaints

Sexual Assault/Sexual Harassment (Title IX)

Use this form to report incidents of sexual misconduct, including sexual harassment, assault, or violence.

Submit the Form

Hazing

Use this form to report hazing incidents involving students, student organizations, or clubs.

Submit the Form

Discrimination/Bias Report

Use this form to report incidents involving allegations of discrimination based upon perceived or actual protected class.

Submit the Form

Conduct Report

Use this form to report behavioral concerns about students or student groups, including professional conduct or adherence to college policies.

Submit the Form

Individual Complaint or Concern

Use this form to address any non-emergency concerns or suggestions for improvements.

Submit the Form

Student Issue and/or Concern

Use this form to report about a Mercy College student who you feel may be struggling physically. These generally issues are not alleged violations of policy or discrimination/bias-related.

Submit the Form

Student Mental Health and Well-Being

Use this form to report about a Mercy College student who you feel is struggling with his/her mental health. These general issues are not alleged violations of policy or discrimination/bias related.

Submit the Form

General Mercy College Questions

Use this form to for any general Mercy College questions not addressed in the above forms.

Submit the Form