Student Success Center

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The Student Success Center incorporates dedicated professional academic advisors, tutors, and counselors who offer guidance and resources to Mercy College students.

Consistent with the mission, vision, values, and strategic plan of Mercy College, the mission of the Student Success Center is to guide and empower students to develop holistically into lifelong learners and to succeed in college and beyond.

Academic advisors guide students on their academic journeys. The academic advisors assist students in clarifying personal and career goals, developing consistent educational goals and plans, and evaluating progress toward established goals. Academic advisors also provide information to students regarding support services available at Mercy College.

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Tutors provide supplemental instruction and guidance to students in meeting course requirements. Tutoring services are provided in the areas of nursing, math, science, and writing. In addition to academic support, tutors guide students in the areas of decision making, goal setting, time management, and study skills. Professional tutors are available at the Toledo campus location. Online tutoring services are also available through Smarthinking by Pearson and can be accessed directly through Canvas.

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The Office of Retention and Success Strategies serves as a conduit for the student experience, connecting them with the necessary resources throughout the College from day one and as the need arises. Faculty and Staff are able to submit alerts at first signs of academic or personal concern, which is then triaged by the Director of Retention and Success Strategies. The Director will either connect with the student directly to offer support, or inform the necessary Faculty and Staff who can assist. The Director of Retention and Success Strategies also develops and maintains Academic Success Plans with students from across the College, both by request and due to course repeat requirements. The Journey to Success Series is also managed by this office, in addition to College-wide retention data and strategies.

Counseling and Wellness Services promote the growth and wellness of all students through personal counseling, group counseling, campus programming, and crisis response. Confidential services provided by a licensed mental health professional are available to assist students in resolving personal difficulties to help promote holistic development. Counseling and Wellness Services are available on the Toledo campus.

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Student Success Center Staff