New Student Orientation (NSO)
Jump to related linksLand-based Undergraduate Students
Once you have registered for a New Student Orientation (NSO) session, please review all of the information, noting the specific requirements you may have to complete, prior to attending NSO.
Online Program Students
Online program students are highly encouraged to complete the online New Student Orientation (NSO) program prior to the first day of classes.
The link for the online NSO will be sent to your Mercy College email address beginning the week registration opens. It will include information about important dates and deadlines; how to pay your bill; how to drop courses; how to add or make changes to your course schedule; an introduction to technology services, including the Canvas Learning Management System; review of College policies and procedures; review of academic and behavioral expectations; and, student services available to help you succeed.
If you do not receive the online NSO email please reach out to your advisor.
NSO Dates for Spring 2025 Semester (January) Start
Thursday, December 19, 2024, 2:00 p.m., Virtual Session via Zoom
Thursday, January 2, 2025, 2:00 p.m., Virtual Session via Zoom
Sign up for a Spring 2025 NSO Session
Sign up nowRequired Steps Prior to Attending NSO
Please read and complete the three steps required of all students.
All new incoming undergraduate students are required to pay the non-refundable enrollment deposit upon admission to the College. The deposit will be used toward the balance of your first bill upon enrolling. There are two ways to pay the
enrollment deposit.
- Pay the enrollment deposit online with a debit or credit card: Pay Enrollment Deposit.
- Contact the Bursar’s office directly to make a payment over the phone at 419-251-2025.
Please Note: Enrollment deposits are automatically waived for BSMH employees, recent Mercy College graduates, and students who have attended Healthcare Worker Wednesday or an On-campus Information Session.
Schedule with your academic advisor by contacting the Student Success Center at 419-251-8955 or contact your Admission Officer at 419-251-1313.
Students required to take the math placement assessment are notified in their acceptance letter. Please refer to the ALEX PPL Information and Instructions for Math Placement Software Program attachment included with your acceptance letter for further instructions. There is a code within those instructions needed to access the program.
Students should communicate with their Academic Advisor on when the ALEKS math placement program should be completed according to their course requirements for their major. Some students may need to have this program completed prior to scheduling their courses during NSO.
Testing Center
- Email Address: testingcenter@mercycollege.edu
- Phone Number: 419-251-2106
- Toll Free Phone Number: 1-888-80-MERCY Toll Free
- Location: Fifth floor Madison (M5802)
- Hours: Monday-Thursday: 8 a.m. to 5 p.m., Fridays: 8 a.m. to Noon, Closed Saturday and Sunday
Frequently Asked Questions
Am I required to meet with my academic advisor PRIOR to attending NSO?
Yes, please make sure to schedule a time to meet with your academic advisor by contacting the Student Success Center at 419-251-8955 or Admissions at 419-251-1313.
Does the math assessment need to be completed before NSO?
No, if you are required to take the math assessment, this does not need to be completed in order to attend New Student Orientation. Please make sure to discuss this with your academic advisor. If a student is required to take the math assessment, they will need to complete that assessment in order to register for a math course.
Do I need to bring anything to NSO?
Please bring your State ID or a Photo ID. Also, be prepared to take a student ID picture. Students will also be registering for courses at orientation, so make sure to have your Empower ME login information available, along with your class schedule you discussed during your academic advising appointment.
Should I start the Financial Aid process before NSO?
The FAFSA should be completed once you have been accepted to the college. For more information, please visit: https://mercycollege.edu/admissions/financial-aid
How long is the NSO program?
NSO will not run longer than the scheduled time of four and a half hours.
May guests join me at NSO?
Students may have their parent(s), or others in their support network, attend the NSO session with them.
Do transfer students need to attend NSO?
Yes. All land-based students must attend a NSO session before beginning classes at Mercy College.
What are we going to do at NSO?
The NSO program provides important information that contributes to a successful start to a student’s Mercy College experience. In addition to registering for classes, students will interact with representatives from Financial Aid, the Library, the Student Success Center, Distance Education, and Student Affairs. Attending NSO provides an opportunity to learn more about the many resources and individuals available to support your academic pursuits, hear about College policies and procedures, and have many of your questions answered.
When do I get my class schedule?
Students will leave NSO with a schedule and will be ready to start classes.
Who will help me with my class registration?
A student’s academic advisor and representatives from Student Records will be available to address questions and concerns, during NSO. Please see Required Steps Prior to Attending NSO (above) for information regarding scheduling academic advising.
What additional information should I be aware of at this time?
Students beginning clinicals will receive an additional mailing from their department regarding program orientation, uniforms, health records and additional assessments.
Students currently enrolled in classes at another college are reminded to have official transcripts sent directly to Mercy College when final grades are posted.
Questions?
If you have questions about your start date, or are not able to complete any requirements outlined below, please contact:
Office of Admissions
- Email Address: admissions@mercycollege.edu
- Phone Number: 419-251-1313
- Toll Free Phone Number: 1-888-80-MERCY Toll Free
- Hours: Open 8 a.m. to 5 p.m. (M-F)