Faculty & Staff Newsletter

January 18, 2022

Mercy Café Menu

Submitted by Steve Joyce

Mercy Café Menu

Two-Factor Authentication Coming to Empower on February 1, 2022

Submitted by Jeff Metzger

Two Factor Authentication Coming to Empower on February 1 2022

Two-factor authentication will be enabled in both the Empower Me website and the Empower client on February 1, 2022, to provide an additional layer of security beyond just a username and password. All users of Empower will be impacted, including faculty, staff, students, prospective students, and alumni. You will still sign in to Empower as usual with your username and password, but then Empower will send an email to your personal email address with a security code. You will need to enter that security code into the security validation screen in Empower to complete the sign-in process. To ensure a smooth sign-in experience, please take a moment to verify your personal email address in Empower in advance by using the “Update Personal Information” option in Empower Me. If you do not have a personal email address on file in Empower, it will fall back to using your Mercy College email address. Please see the online how-to guide for detailed instructions regarding the new sign-in process. The Mercy College Information Technology team is available at 419-251-9898 to help with two-factor authentication issues.

Reminder: New Process for Housekeeping and/or Maintenance Requests

Submitted by Sherri Boggs

Housekeeping image

A new wufoo form has been created for requesting services from BSMH housekeeping and maintenance. The location of this new request form has not changed, however, it is now titled Maintenance and Housekeeping Work Order Request. This form can be used for requesting such things as trash pickup, cleaning up after an event, light bulb needs replaced, something needs to be hung, etc. Please note: when a service needs immediate attention for example a water spill, toilet issues, heating and air-conditioning concerns ALWAYS call maintenance (Jamie Babcock) directly at 419-260-2047. The form will be sent to my inbox at which time I will then fax it to either housekeeping or maintenance depending on who the request is for. The online form is located on the Mercy College website, Faculty & Staff, Faculty & Staff Forms. It is located under the Miscellaneous section. Here is the direct link to the form. Thank you for your cooperation in assisting with this new process. And as always, if you have any questions or concerns please feel free to contact me.


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